Contact EsimyCard

Updated 2026-10-16

The fastest way to reach us is email. We read everything that arrives and reply in order.

Support

Email support@esimycard.com for anything to do with an order: an eSIM that has not arrived, trouble installing one, a refund request, or a question before you buy.

To help us answer in one reply rather than three, include the email address you ordered with and, if you have it, the order reference from your confirmation email.

Response times

We aim to answer within one working day. Orders that fail to deliver are the priority and are handled first.

Business and partnerships

Buying for a company, or interested in reselling? Email support@esimycard.com with "business" in the subject, or apply for business pricing from your account once you have signed up.